As discussed at this year’s ARLA Propertymark conference by Dr Julie Rugg, a ‘Property MOT’  would be a series of checks to give tenants confidence before they sign a tenancy.

Growth is exciting. But times of growth also mean times of change, so how do you navigate potential feelings?

 

It is imperative to ensure that during the growth process, alongside recruiting new staff and the implementation of other business changes, your company culture remains steadfast, acting as a reassurance for both your team and clients that whilst a lot is changing, there are certain elements of your company which they can rely on remaining the same.

In a market where fees are about to be banned and competition is rife, now is the time for agents to review their service and find ways they can continue to improve their service levels.